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Author Topic: VIZIO HDTVs - They back up their products!  (Read 1098 times)

Offline sagrada737

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VIZIO HDTVs - They back up their products!
« on: March 13, 2015, 04:21:07 PM »
Hi All,

I thought I would mention on this Forum, my experience with 70" VIZIO HDTV monitors for my Sim.  I use three of these HDTVs in an FSX environment running off a GTX980 via DisplayPort to an HDMI adapter to the monitors.  Performance has been good.

Over the past six months or so, I began to notice a scattering of small "white blotches" appearing on the screen.  Since they were increasing in number, I thought I would contact VIZIO on this matter.  To make a long story short...   VIZIO Support, immediately issued a replacement for my three HDTVs for an on-site swap.  They shipped new HDTV replacements, which arrived today.  Their local support contractor delivered them to my door,  took away the problem HDTVs, and installed the new HDTVs exactly were they were on my Sim.    Now my Sim display is blotch free and looks great.

I truly appreciate a big company like VIZIO taking this action and standing behind their products, even though it was out-of-warranty.  There was absolutely no cost to me, and they made the swap expedient and hassle free.  In my opinion, that is the mark of a good company.  So... Thumbs UP for VIZIO!

Mike
« Last Edit: March 13, 2015, 04:23:25 PM by sagrada737 »
P3d v3.x with Sim-Avionics (two computers), FDS MIP, 3-Optoma HD GT180 projection display driven by a single nvidia GTX980.

Offline jackpilot

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Re: VIZIO HDTVs - They back up their products!
« Reply #1 on: March 14, 2015, 04:45:00 PM »
Good to know..thank you!


PS: Nat: ...remember !! V I Z I O !
 :D


Jack

Offline Trevor Hale

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Re: VIZIO HDTVs - They back up their products!
« Reply #2 on: March 14, 2015, 04:49:20 PM »
Fantastic Service..  Mike I am glad that they were able to assist you so effortlessly.

Good job Vizio.

Trev
Trevor Hale

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Offline NedH

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Re: VIZIO HDTVs - They back up their products!
« Reply #3 on: March 15, 2015, 07:22:39 AM »
Mike, Can you post a pic of your three monitors? Outside and from inside the sim would be nice.

 

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