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Main => New Here..? Introduce yourself! => Topic started by: sagrada737 on March 13, 2015, 12:21:07 PM

Title: VIZIO HDTVs - They back up their products!
Post by: sagrada737 on March 13, 2015, 12:21:07 PM
Hi All,

I thought I would mention on this Forum, my experience with 70" VIZIO HDTV monitors for my Sim.  I use three of these HDTVs in an FSX environment running off a GTX980 via DisplayPort to an HDMI adapter to the monitors.  Performance has been good.

Over the past six months or so, I began to notice a scattering of small "white blotches" appearing on the screen.  Since they were increasing in number, I thought I would contact VIZIO on this matter.  To make a long story short...   VIZIO Support, immediately issued a replacement for my three HDTVs for an on-site swap.  They shipped new HDTV replacements, which arrived today.  Their local support contractor delivered them to my door,  took away the problem HDTVs, and installed the new HDTVs exactly were they were on my Sim.    Now my Sim display is blotch free and looks great.

I truly appreciate a big company like VIZIO taking this action and standing behind their products, even though it was out-of-warranty.  There was absolutely no cost to me, and they made the swap expedient and hassle free.  In my opinion, that is the mark of a good company.  So... Thumbs UP for VIZIO!

Mike
Title: Re: VIZIO HDTVs - They back up their products!
Post by: jackpilot on March 14, 2015, 12:45:00 PM
Good to know..thank you!


PS: Nat: ...remember !! V I Z I O !
:D
Title: Re: VIZIO HDTVs - They back up their products!
Post by: Trevor Hale on March 14, 2015, 12:49:20 PM
Fantastic Service..  Mike I am glad that they were able to assist you so effortlessly.

Good job Vizio.

Trev
Title: Re: VIZIO HDTVs - They back up their products!
Post by: NedH on March 15, 2015, 03:22:39 AM
Mike, Can you post a pic of your three monitors? Outside and from inside the sim would be nice.