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Main => General Discussion Board. => Topic started by: XOrionFE on September 10, 2010, 06:41:56 PM

Title: FDS comes through - These guys are awesome!
Post by: XOrionFE on September 10, 2010, 06:41:56 PM
Just wanted to share a little comment about how Peter, Steve, and the rest of the team at Flight Deck Solutions really take care of their customers.     You see, last fall when I started this project I purchased the CP Flight EL Series MCP and 2 EFIS units.   They are fantastic units but of course are a competing product to FDS's products.     At the time FDS was redesigning theirs and after seeing the mcp at their open house of course I would love to have one.   But alas....I have the CP Flight units for now.    So....

When I purchased the MIP, CDU Bay, and Glareshield from FDS I asked Peter if the CP Flight units would fit and after checking the bracket size it was determined that a custom bracket would need to be made.    Well yesterday I recieved this great retrofit kit in the mail from them and it worked absolutely perfect!   

I just wanted to share how Flight Deck Solutions really goes the extra mile to provide awesome products and exceptional customer services.

Thank you Peter, Steve, and crew!

Looks cool huh?   ;D

Scott
Title: Re: FDS comes through - These guys are awesome!
Post by: Maurice on September 11, 2010, 06:02:18 AM
That's one of the many reasons why Peter was named entrepreneur of the year by the Newmarket Chamber of Commerce. You don't build a great business unless you treat your customers royally and Peter and his great team certainly know how to do that.

Maurice
Title: Re: FDS comes through - These guys are awesome!
Post by: Kennair on September 11, 2010, 07:26:29 AM
Yep, absolutely agree Scott, after personal dealings and meetings with Steve here in Perth I can honestly say their customer service and support are second to none.  Doesn't surprise me they'd supply customization supporting competing hardware.

You gotta love their work.

Ken.