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Instructor Station by Luis Gordo (Official Forum) => Product Support => Topic started by: dalpi on February 03, 2017, 04:01:05 AM
Hi Luis,
I'm getting a crash on startup (sceenshot attached).
Running on Windows 7 x64 with .NET Framework 4.5.2 and Microsoft Speech SDK 5.1.
I already tried 3.46nv but that did not help (what is nv by the way?).
Any idea?
Chris
Hi Chris,
Please send me an email or PM with the details shown on the error message, so I can troubleshoot for you.
"nv" stands for "no voice" - that version has voice capabilities turned off, for greater stability in most systems. Many people don't use those features anyway.
Looking forward to sort out your troubles.
Cheers,
Luis
Hi Luis,
Do you need the entire list from the error message I attached to my first post?
Chris
Chris,
Yes, that would be helpful. Any other information you get on-screen for this error might be helpful too.
Thanks,
Luis
Hi Luis,
Sorry for the delay. Here's the full message:
Protokollname: Application
Quelle: Application Error
Datum: 03.02.2017 10:41:41
Ereignis-ID: 1000
Aufgabenkategorie:(100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: instructor-pc
Beschreibung:
Name der fehlerhaften Anwendung: istation.exe, Version: 3.4.6.0, Zeitstempel: 0x584e10b0
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.17651, Zeitstempel: 0x4e211319
Ausnahmecode: 0xe0434352
Fehleroffset: 0x0000b9bc
ID des fehlerhaften Prozesses: 0xeac
Startzeit der fehlerhaften Anwendung: 0x01d27e01b591d9cb
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\iStation\istation.exe
Pfad des fehlerhaften Moduls: C:\Windows\syswow64\KERNELBASE.dll
Berichtskennung: f700109a-e9f4-11e6-8ae4-f46d04d0ddb2
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-03T09:41:41.000000000Z" />
<EventRecordID>100267</EventRecordID>
<Channel>Application</Channel>
<Computer>instructor-pc</Computer>
<Security />
</System>
<EventData>
<Data>istation.exe</Data>
<Data>3.4.6.0</Data>
<Data>584e10b0</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e211319</Data>
<Data>e0434352</Data>
<Data>0000b9bc</Data>
<Data>eac</Data>
<Data>01d27e01b591d9cb</Data>
<Data>C:\Program Files (x86)\iStation\istation.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>f700109a-e9f4-11e6-8ae4-f46d04d0ddb2</Data>
</EventData>
</Event>
Best regards,
Chris