Cockpitbuilders.com

Main => General Discussion Board. => Topic started by: mallorca737 on December 08, 2014, 07:39:22 AM

Title: COCKPITSONIC DISASTER!!!!!!!!!
Post by: mallorca737 on December 08, 2014, 07:39:22 AM
after sales service offered cockpitsonic is extremely bad,, months waiting solution with backwards compatibility between hardware and x-plane.
once he hands you the merchandise he forgets about you,, longs time between emails and solutions. let a disaster !!!

THIS IS MY EXPERIENCE!!!!
Title: Re: COCKPITSONIC DISASTER!!!!!!!!!
Post by: Trevor Hale on December 08, 2014, 07:53:18 AM
Wow, that isn't the first time I had heard about something similar.  Thats too bad really.

I hope you get your issues sorted out.

Trev
Title: Re: COCKPITSONIC DISASTER!!!!!!!!!
Post by: Sam Llorca on December 08, 2014, 03:14:42 PM
That is sad! Why good companies don't care much after the sale? Customer support is the most important part of every business, hope customer support on the flight  simulation business gets better, I'm seen other companies going the same route, not good!