Digi-Key

[Bob Reed]

Here is a good experience with a vendor. I placed an order last week with Digi-Key for 4 pots to fix my yokes with. They arrived on Thursday. So when I got home from work I opened the box and there where only 3. Looked at the packing list and it said 4 shipped. It was 5:00pm here so I figured no one would answer the phone. So I called the number and low and behold someone answered. Since the packing list stated 4 shipped I figured I would have a tough time getting them to ship me another. Lady who answered put me right through to customer service. I waited on hold for 0 minutes. Lady at customer service asked me how soon I needed the part. Side note there are 2 in each yoke the second yoke is not here yet. I told her regular mail would be fine and she said " oh no Mr. Reed I will put these out UPS Red you will have it tomorrow.... Customer service is not dead! You just have to find the right companies to deal with. Digi-Key will get all my business for electronic parts from now on.

[Sam Llorca]

Awesome Bob,  we need more vendors like this.

[RayS]

Digikey has always been great to work with. Jameco and Mouser are also stellar companies.

[quid246]

I'll put in my words about DigiKey as well... great company especially for those North of the 49th.

$8 flat overnight shipping and pricing is more or less on par with USD->CAD conversion.  Newark/Element14 used to be great for Canadians as well, but they bumping their shipping to $25.

So I pretty much only order from DigiKey now.